Get involved with Pennine Care
One of our four big ambitions is that people with lived and living experience shape every decision.
We want our services to be the best they can be for everyone who uses them and the feedback, views and experiences of our services users, along with their families and carers, can help us develop, deliver and improve them.
We want you to get involved in shaping what we do and there are various opportunities to do so, such as:
- Membership at meetings and project groups that aim to improve our services;
- Involvement in the recruitment and training of our staff;
- Reviewing the quality of our services;
- Volunteering in our clinical and support services.
We offer training and support as well as any agreed out of pocket expenses. Find out more in our Introduction to Involvement Handbook
To find out more, please complete this form and we will get in touch.
You can also view the information on this page in an easy read format: Download our easy read involvement Word document.
Use the drop downs below for information about our current involvement opportunities.
We are undertaking a two year transformation programme to improve the following inpatient services:
- Adult
- Older Adult
- Rehab and High Support
- Psychiatric Intensive Care Units
This is a really exciting opportunity to influence and shape what our inpatient services will look like including the care, support and interventions offered and the roles of our staff.
Please contact us to find out more if you are interested in contributing to this work, and are…
- A current or recent (within last 24 months) service user/patient with experience and/or good understanding of inpatient services
- A carer/family member of a current or recent patient/service user of Pennine Care with experience of inpatient services
Contact Lynette or Ashleigh on 0161 716 3572 or email us at involvement.penninecare@nhs.net
The Patient Experience and Engagement Reference (PEER) Group has been established to co-develop our Trust’s approach to making the patient and carer voice loud and unmissable in our organisation.
It is comprised of service users and carers (or those that have previously used our services in the last 12 months) and Trust members of staff working in involvement and engagement.
We are looking to increase the membership and diversity of the PEER Group and invite people with lived and living experience from our local communities to get in touch with a view to joining the group.
View the lived experience role outline and complete this form to express your interest.
For any further information or for support in completing the form, please contact the involvement team on 0161 716 3572 or email involvement.penninecare@nhs.net
Can you be the voice for patients and carers across Bury, Oldham, Stockport, Rochdale and Tameside and Glossop?
We are seeking motivated and interested individuals who want to help influence and improve safety in our organisation. The patient safety partner role has been developed by NHS England.
Patient safety partners will be remunerated for their work and receive a payment of £10 per hour for their involvement and input.
To apply for this role, email us involvement.penninecare@nhs.net
What you may be involved in
- Network patient safety panels
-review reports focusing on learning when things have not gone as planned. The panels review and critically analyse the reports, ensuring patients and families have been involved.
- Suicide prevention steering group - oversees improvements to support the prevention of suicide, across all services.
- Patient safety improvement project groups - key projects to improve patient safety and prevent future events occurring to ensure our service users receive the best possible, high quality and safe care.
Main purpose of the role
- An active participant in network patient safety panels, patient safety improvement projects and other groups and forums reinforcing the patient voice at all levels.
- Provide your insight and input into discussions about patient safety incidents, learning and actions, to improve our services.
- Act as an advocate for patients, their families/carers, asking new or different questions, providing challenge to ensure learning and change.
- Ensure any groups and forums of which you are a member, considers and prioritises the service user, patient, carer and family perspective.
Experience, knowledge and skills we are looking for
- Experience and/or understanding of learning disabilities and/or mental health difficulties would be advantageous though not essential.
- Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only).
- To respect that the purpose of the role will not be to address concerns or issues arising from your own experience.
- Ability to read complex documents and to identify and comment on pertinent points succinctly.
- Sound judgement and an ability to be objective.
- Ability to concentrate on matters being discussed and to stay focussed on specific agenda items.
- Confident speaker, willing to offer views and constructive challenge in a group discussion, or to work with Chair to raise points on your behalf.
- Emotional resilience and self-awareness, able to discuss distressing and sensitive incidents and matters and identify where this is impacting on own emotional wellbeing.
- Personal integrity and commitment to openness, inclusiveness and high standards.
- Time management and ability to commit to requirements of role, including diary management to ensure adequately prepared for meetings.
- Ability to work within relevant Trust policies and protocols.
Support provided
Our patient safety partners will receive training and development in accordance with your needs and the role you are undertaking. Some of the reports and discussions at the groups and forums may relate to serious and distressing matters, including patient deaths and incidents where patients have suffered serious harm. This will therefore be a challenging role, and so we are committed to ensuring ongoing support is available, and that support is built around your individual needs.
To apply for this role, email us involvement.penninecare@nhs.net
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Role: Expert by experience member Meeting: Trust-wide complex emotional and relationalneeds steering group Location: Virtual or face to face Time required: 2 hours every 2 months plus up to 2 hours reading time and 15 mins pre and post meeting briefing Payment: £10 per hour Length of appointment: 2 years with possibility of longer |
About the steering group
The complex emotional and relational needs steering group supports the development and running of services for people with complex emotional and relational needs and/or a diagnosis of personality disorder across the trust.
Main purpose of the role
As a member of the steering group it is hoped that you will actively contribute and engage with other steering group members to help improve our services and the experiences of people with complex emotional and relational difficulties who use our services as set out in the terms of reference.
You can see the full role outline and more information about the steering group here
To express your interest in this role, please complete this form
For more information about this role, please contact:
Lynette on 0161 716 3572 or Dan on 0161 716 3462 or 07514 723720
Email: involvement.penninecare@nhs.net
Do you provide care and support to someone who uses our services?
People who provide unpaid care and support to those using our mental health, learning disability and autism services are often known as carers. Carers can be family members, friends and neighbours.
We hold Triangle of Care groups every other month with staff, carers and service users to focus on how we can all contribute to:
- Identifying carers and the essential role they play
- Providing carer awareness training to staff
- Getting confidentiality and information sharing right
- Having dedicated roles to support carers
- How we provide information about our services and what we do
- Gathering and sharing information about support services for carers
Please contact us 0161 716 3572 or involvement.penninecare@nhs.net for more information
Pennine Care are an accredited member of the National Triangle of Care initiative. To achieve membership we must meet 6 key standards, one of which is staff are ‘carer aware’ and trained in carer engagement strategies.
Find out more about the Triangle of Care.
We are looking for carers of Pennine Care services to support the development and delivery of the Triangle of Care: Carer Awareness training.
The main purpose of this role is to work in partnership with the Trust in developing and delivering training to staff which raises awareness of the needs and experiences of carers and is based on legislation, the Triangle of Care standards and other evidence based best practice.
You can view the role outline for more information.
To express your interest please complete this form
Dan Beresford and Rob Baker are our Tameside and Glossop service user and carer involvement team.
Our aim is to support service users, carers and service providers to fulfil Pennine Care's “big ambition” of people with lived experience shaping every decision.
Involving those with lived experience isn’t a box ticking exercise, it makes a real, tangible difference to the lives of service users and carers, as well as enabling you to deliver the best service possible and we need you to help us make this a reality.
If you are currently a service user, have previously used Pennine Care services in Tameside and Glossop, or care for somebody who does and would like to be involved in shaping our services, or have any questions, please contact us: tameside.involvement@nhs.net
Dan Beresford - 0161 716 3462 or 07514 723720
Rob Baker - 0161 716 3461 or 07935 700859