NHS Tameside and Glossop Talking Therapies

SilverCloud is available 24 hours a day, seven days a week. You can start the therapy straight away and it can be done at a time and place that suits you.

In most cases, you'll get weekly online support from your therapist. It has been shown to be more effective than one-to-one therapy.

You'll also have access to the system for a year after you’ve been discharged from the service.

Click here to refer to SilverCloud.

We offer eight-week courses that will help you develop skills to manage your mood or anxiety. These are available in your local area, with a choice of course and times you can attend.

The sessions are informal and relaxed, and you don’t have to talk about your problems if you don’t want to. The courses are on a rolling programme, so you'll never have to wait more than a few weeks to join.

Find out more about our courses and what to expect.

You can refer yourself using the form further down this page.

You can access the NHS Talking Therapies service by completing an online referral form.

To access SilverCloud, please sign up to SilverCloud.

Alternatively, you can speak to your GP or other health professional.

Please note, our service is delivered by partnership agencies including Pennine Care NHS, Big Life Group and MIND. By submitting a self-referral you are consenting to your referral information being shared with these service providers. You will be contacted by the most appropriate agency to meet the needs identified within your referral.

We encourage people to refer themselves as NHS Talking Therapies is for people with mild to moderate common mental health problems (e.g. depression and anxiety), with a strong focus on self-help.

But if you are a health professional, you can complete our online referral form to refer someone to us.

There's a strong link between debt and mental health problems, with a number of people referring to us in need of debt advice.

You can get free debt advice from the Money Advice Service.

If you cannot attend an appointment, please contact us as soon as possible on 0161 716 4242 and we will let your clinician know.

When you begin treatment your clinician will discuss our attendance policy with you, along with a treatment contract. This will state how many sessions you will be offered, dependent on the nature of your difficulties. This will be reviewed regularly. Your responsibilities in treatment will also be discussed.

Our attendance policy

Due to high levels of demand, we operate a policy for non-attendance of appointments. This includes cancelling a planned appointment or not attending appointments without contacting us.

Missing appointments can affect the momentum of your therapy and the success of your treatment. Most people find that their treatment is successful if you attend your appointments regularly.

Missed appointments also impact on waiting times, as we could offer the appointment to someone else.

First assessment appointment

If you do not attend your first assessment appointment, you will be discharged. This will be clearly documented on your offer of appointment letter.

First treatment appointment

If you do not attend your first treatment appointment, you will be discharged. This will be clearly documented on your offer of appointment letter.

Subsequent appointments

If you miss two consecutive appointments without contacting us, you will be discharged from the service.

If you miss three appointments with short-notice cancellation (less than 48 hours) throughout the course of your treatment, you will be discharged from the service.

If you keep cancelling with advance-notice (more than 48 hours), this may impact on the number of therapy sessions offered. Your therapist will discuss this will you and decide the best way forward.

Extenuating circumstances

We recognise that everybody has difficulty in attending appointments from time to time, either due to life events or situations, such as adverse weather conditions.

You may also have a clash with medical appointments, particularly if you have a long-term condition.

Because of this, any missed appointments will be discussed with your clinician to plan the number of sessions remaining.

What you can do to help

If you cannot attend an appointment, please contact us as soon as possible on 0161 716 4242 and we will let your clinician know.

What we will do to help

To support you with attendance, we regularly send text message reminders with the details of your appointment, including time and location.

If it becomes clear that you are missing appointments frequently, your worker will discuss this with you and their clinical supervisor and the decision may be made to discharge you from the service.

Psychological treatment is not just attending appointments. It is also about engaging actively in sessions and completing work between sessions, where this has been agreed.

Once in treatment, you may discover that the time is not right for you to address your difficulties and commit to therapy. In this case, you are encouraged to refer to the service again at later date when you are more able to.

All decisions about your attendance of treatment appointments will be documented in your notes and your GP will be informed, should you be discharged.

If you cannot commit to therapy at this time, you can refer yourself back to talking therapies via this website when you are ready.