Attend Anywhere allows you to have your appointments with us via a secure video call.
You'll need a pre-arranged appointment with one of our services and access to Google Chrome or Safari on your chosen device. The appointment should be no different than if it was face-to-face or over the phone.
Please read the information below to get set up, there are videos and guides further down the page if you have any problems. If you have any other questions, contact the service your appointment is with.
Before your appointment
Please come to this page a few minutes before your appointment is due to start, with any key documents you may need to hand (such as your appointment letter).
Starting your appointment
You'll need to sign in and join our video call waiting room until the clinican is ready to start your appointment. Here you'll be able to test your connection and check the sound is working.
Please click the service name, or area where your service is based, for the link to your waiting area. You'll need to complete some information about yourself, including your name, date of birth and a phone number, before you're added.
These details are transferred securely and are used so we can start your appointment or contact you if there are any problems. We do not store these anywhere.
This is for all of our services based in Bury, including the community eating disorders service north, military veterans service, and transition intervention and liaison service.
For appointments with the democratic therapeutic community (DTC) service, please go to the Tameside and Glossop waiting area.
This is for all of our services based in Heywood, Middleton and Rochdale.
For appointments with the community eating disorders service north, military veterans service, or transition intervention and liaison service, please go to the Bury waiting area.
For appointments with the democratic therapeutic community (DTC) service, please go to the Tameside and Glossop waiting area.
This is for all our services based in Oldham.
For appointments with the community eating disorders service north, military veterans service, or transition intervention and liaison service, please go to the Bury waiting area.
For appointments with the democratic therapeutic community (DTC) service, please go to the Tameside and Glossop waiting area.
This is for all of our services based in Stockport, including the community eating disorders service south.
For appointments with the military veterans service or transition intervention and liaison service, please go to the Bury waiting area.
For appointments with the democratic therapeutic community (DTC) service, please go to the Tameside and Glossop waiting area.
This is for all of our services based in Tameside and Glossop, including the democratic therapeutic community (DTC).
For appointments with the community eating disorders service south, please go to the Stockport waiting area.
For appointments with the military veterans service or transition intervention and liaison service, please go to the Bury waiting area.
This is for any appointments with Greater Manchester Resilience Hub.
This is for all appointments with our children and young people's rapid response teams (regardless of where they're based).
This is for any appointments with Greater Manchester assessment and in-reach centre.
More help and info about Attend Anywhere
These guides and videos can help with any issues and show you how your Attend Anywhere appointment works:
- Click the start video call button, under the menu for your service
- Enter your name and phone number when prompted
- Enter the online waiting area. View position in the queue, and read any messages from the service.
- Clinician arrives and the consultation proceeds.
You can search for help with any issues at: https://help.inductionhealthcare.com/video-call/home.htm
Check your technology: Check that your phone, laptop or computer is working prior to the call, and your microphone and speaker is working as expected.
Use the latest versions of Chrome and Safari: At least v77 or later of Chrome or v12.4 or later of Safari. You can check your web browser here: whatismybrowser
Test your network speed: You can do this using the links below: Which broadband test
Test your network readiness to make video calls: You can do this here: Test network readiness
Test your device: Use the ‘test my equipment’ option before you start the call to check it is ready for a video call.
Use Wi-Fi: Try and use Wi-Fi or network cables rather than mobile data where you can.
Location: Try and sit in a well-lit, quiet room where you won’t be disturbed.
Reducing broadband consumption: Try to reduce usage of other devices e.g. avoid streaming activities at the same time.
Reduce usage of devices which can interfere with the WI-FI signal: This includes microwaves, baby monitors, automated light switches etc.
Use the refresh button: If you run into a problem during the call try using the refresh button in the top right corner to see if this improves the problem.